“The Tech2U team was really, really crucial in helping me navigate the big unknowns”
Shirley Yeung, a first-time instructor at the University of Toronto, found it overwhelming to navigate through
the
classroom setting and had anxieties surrounding access to support. These anxieties began impacting her teaching,
and
eventually raised concerns about the quality of her instruction as the University shifts back to primarily
in-person
delivery. She wanted to learn about the teaching options available to her, and the options she could make
available to
her students. This assistant professor wanted to offer her classes in a dual delivery style but was unsure of
how to go
about setting up a dual environment and who to ask for help. Shirley notes that knowing what was possible was a
struggle
that Tech2U addressed.
The solution provided to her by the Tech2U team was a piece of technology, the Yamaha CS-700, that allowed her
to
provide her virtual audience with a view of their instructor as well as the students in the room. The Yamaha
setup
allowed her slides to be centralized on her primary device and provided her with an optimal microphone to speak
to both
her in-person and virtual students. Shirley reports that the work of the Tech2U team normalizes accessibility
for both
the instructor and student. Not only did she receive the support she needed, but that support also resulted in
her
creating channels of access for students. She strives to create accessible learning environments regardless of
who needs
it and aims to provide them as a default.
The technological expertise, support, and equipment that the team brings allows students to focus on content and
creativity rather than the punitive impacts of missing lectures. Tech2U provided Shirley not only with hands-on
technical support, but also a direct contact to go to when in need of any assistance. The University has a
multitude of
resources that can be complicated to navigate through, especially for a first-time instructor, so Shirley
appreciates
that Tech2U provides such valuable assistance and support.
If you have similar needs or would like to know more about how Tech2U can best support your teaching, please
contact the
Tech2U team.